注释

1.Zzachary Schiller,"Make It Simple,"Business Week,September 9,1996,pp.96-104.

2.Henry Mintaberg,"Musings on Management,"Harvard Business Review,July-August 1996,p.61.

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3.Andrew Ferguson,"Now They Want Your Kids,"Time,September 2,1997,p.64.

4."Jargon Watch,"Fortune,February 3,1997,p.120.

5.Noel Tichy and Ram Charan,"Speed,Simplicity,Self-Confidence:An Interview with Jack Welch,"Harvard Business Review,September-October 1989,p.114.

6.Robert Lenzer and Stephen S.Johnson,Forbes,"Seeing Things as They Really Are,"March 10,1997,p.125.

7.Alan Farnham,"In Search of Suckers,"Fortune,October 14,1996,p. 119.

8.John Micklethwail and Adrian Wooldridge,The Witch Doctors (New York:Times Books,1996).

9.Farnham,"In Search of Suckers."

10.Jeffrey F.Rayport and John J.Sviokla,"Competing in Two Worlds,"McKinsey Quarterly Magazine.

11.Peter Drucker,The Effective Executive,pp.134-135.

12.Robert J.Dolan and Hermann Simon,Power Pricing:How Managing Price Transforms the Bottom Line(New York:Free Press,1997).

13.Pamela Goett,"Mission Impossible,"Journal of Business Strategy,January-February 1997,p.2.

14.Jeffrey Abrahams,The Mission Statement Book(Berkeley,Ca:Ten Speed Press,1995).

15.Jeremy Bullmore,"Was There Life before Mission Statements?" Marketing Magazine,July 10,1997,p.5.

16.Thomas Petzinge,Jr.,"The Frontlines,"The Wall Street Journal,January 20,1998,p.B-1.

17.Alex Osborn,Applied Imagination(Creative Education Foundation,1993).

18.March 9,1998.

19.anuary 6,1998.

20.March 12,1998.

21.February 23,1998.

22.Alan Wolfe,"White Magic in America,"The New Republic,February 23,1998,pp.26-34.

23.Ron Zemke,"Embracing the Witch Doctors,"Training Magazine,July 1997,pp.41-45.

24.Andy Reinhardt,"Palmy Days for 3Com?"Business Week,March 16,1998,pp.104-106.

25.Anne Faircloth,"The Best Retailer You've Never Heard Of,"Fortune,March 16,1998,pp.110-112.