This book is a memoir, not a documentary. It’s based on my recollection of events that happened twenty years ago, so most of the conversations in this story have been reconstructed. What mattered to me, as I wrote, was rendering the personalities of Netflix’s founding team as vividly and as accurately as possible. I wanted to show them as they were, to capture the mood of the time. Most importantly, I wanted to illustrate what we at Netflix were up against—and what it felt like to somehow, despite all the odds against us, succeed.