INDEX

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ACT. See Affective Communications Test

affect-induction

Affective Communications Test (ACT)

Affleck, Ben

alcohol

Allende, Isabele

Allocca, Kevin

rule of three and

allodynia

altruism

American dream

amygdala

analogies

for lighten up step
for visual imprint

anaphora

Anderson, Chris

on 18-minute rule
TED conferences and

anecdotes

Angelou, Maya

anxiety

flight-or-fight response
public speaking
state

Apple

Argo

Ariely, Dan

Aristotle

“The Art of Asking”

The Art of Public Speaking (Carnegie)

Asamoah, Patricia

attitude

defeatist
Virgin

audio books

auditory learning

authenticity

of Branson

authority

adding to
command presence
look of

awareness

Bakersfield Business Conference

Ballard, Robert

Barbie dolls

Baron, Ron

Basij-Rasikh, Shabana

Batman

Baumeister, Roy

Berns, Gregory

Black Hawk Down

Bliss, Chris

body language. See also gestures

acting confident
eye contact
fidgeting
fixes for problems
lying and
success and
verbal delivery and

Bonds, Judy

Bono

anaphora use
poverty data

Bono, Joyce

The Book of Awesome (Pasricha)

“Boy Gets Girl”

brain

activity study
amygdala
bombarding with new experiences
brain-to-brain coupling
as energy hog
hippocampus research
humor loved by
never stops growing
save button
on stories
Taylor’s prop
workout for

brainstorming

Brand, Stewart

brand communications

brand stories

Branson, Richard

authenticity
on living
public speaking
speak from the heart advice

Bremner, Rory

Brin, Sergey

Brown, Brené

Buffet, Warren

Burns, Martha

The Buying Brain (Pradeep)

buzzwords

Cain, Susan

on solitude

Cameron, James

Cardon, Melissa

investor decision-making study

career

avoiding failure
Smith on

Carnegie, Dale

for 21st century
on ideas
on personal stories

Carrey, Jim

Carter, Majora

Case, Steve

Chambers, John

Chaplin, Charlie

charisma

“Choice, Happiness, and Spaghetti Sauce”

Christian, David

Big History course

chunking

Cinderella story arc

clichés

Clinton, Bill

cognitive backlog

“A Cognitive Theory of Multimedia Learning”

Colbert, Stephen

command presence

confidence and
defined
developing
of Powell

communication. See also conversation, having

ACT
Aristotle father of theory
brand
ideas
nonverbal
role of heart
Stevenson on
stories as

compassion

confidence

body language and
command presence and
leadership and

conversation, having

art of asking and practicing
body language problems
debunking language myths
gestures make argument stronger
need for gestures
overview
saying it so people listen
as secret #3
strength from within
talk, walk, look like leader

Coppola, Francis Ford

courage

passion and
of Taylor

creativity

under constraints
as misunderstood

Cuddy, Amy

faking it

curiosity

customer experience

customer service

da Vinci, Leonardo

data

Bono’s poverty
context for
in presentations
stories with soul

David, Laurie

The Day After Tomorrow

Deedy, Carmen Agra

demonstrations

Diderot, Denis

digitized voice

disabilities

Dolby, Thomas

dopamine

Drive (Pink)

DryBath

dual-coding theory

Duarte, Nancy

eager nonverbal

elements
of Granholm

Ebert, Chaz

Ebert, Roger

eco-entrepreneurship

ECS. See emotional competent stimulus

“8 Secrets of Success”

18-minute rule, sticking to

Anderson on
brain as energy hog
creativity thriving under constraints
history of the world in
listening as draining
overview
rule of three
as secret #7
three-story structure

Eighth Amendment

Einstein, Albert

Elias, Ric

Eliot, Charles

Ellison, Larry

Emerson, Ralph Waldo

emotion

emotional experience
positive
rapport

emotional competent stimulus (ECS)

emotionally charged event See also holy smokes moment

employee engagement

empowerment

encouragement

energy

Enriquez, Juan

entrepreneurial passion (EP)

Equal Justice Initiative

ethos

The European Journal of Social Psychology

Eversmann, Matt

examples

exploration addicts

eye contact

Facebook

failure

avoiding career
Smith on

faking it

Fast Company

feather and blowtorch presentation

Fennis, Bob

Ferrell, Will

fidgeting

fiscal cliff

Fisher, Helen

flashbulb memories

flight-or-fight response

Flynn, James

Flynn Effect

food-borne illnesses

Friedman, Howard

Gabriel, Peter

Gapminder

Gates, Bill

humor
mosquitoes hook
presentation visuals

Gehry, Frank

genius

Jobs on

George, Rose

gestures

of Granholm
need for
of Powell
research
of Sirolli
for strong argument
tips for use

Ghonim, Wael

Gilbert, Dan

Gilbert, Elizabeth

Giuliani, Rudy

Gladwell, Malcolm

Glenn, Joshua

Global Fund

Godin, Seth

Goldilocks zone

Google

Gorbachev, Mikhail

Gore, Al

An Inconvenient Truth presentation

Granholm, Jennifer

eager nonverbal
gestures
power sphere

grasping

Gray, John

Greene, Robert

Gretzky, Wayne

Grey’s Anatomy

Guber, Peter

“The Habits of Happiness”

Haidt, Jonathan

happiness

as choice
Ricard on
success and

Harvard Business Review

Hasson, Uri

hatred

Hawking, Stephen

headlines

memorable
supporting
Twitter-friendly

Heath, Chip

Heath, Dan

hero story

Hillis, Danny

hippocampus research

“The History of Our World in 18 Minutes”

Hollywood Reporter

holy smokes moment

defined
memorable headlines
personal stories for
pictures, images, videos for
props and demos for
unexpected and shocking statistics

hook

Gates’s mosquito
with repeatable quotes

“How Great Leaders Inspire Action”

“How to Live Before You Die”

“How to Pitch Anything in 15 Seconds”

Hrabowski, Freeman

Hsieh, Tony

Huffington, Arianna

humor. See also jokes; lighten up

brain loving
by Gates
ingratiation tactic
in narrative
novelty and
in poop
of Robinson
of Taylor

Hunter, John

Hurricane Katrina

Hypponen, Mikko

“I have a dream” speech

ideas

Carnegie on
communication
as currency
groundswell
never considered
planting
spreading

identity

Stevenson on

ignorance

Ilies, Remus

illegal mine shaft presentation

image

imagery

imagination

An Inconvenient Truth presentation

India brick kilns presentation

Indian Ocean tsunami

infectious personalities

ingratiation tactic

“Innovating to Zero!”

inspiration

in presentations

Intel

intuition

iPad Mini

iPhone

iPod

IQ

It Worked for Me (Powell)

jaw-dropping moments, delivering

emotionally charged event
ending on high note
holy smokes moment
ickiest presentation
Jobs as king of wow
overview
remembering vivid events
as secret #5

Jefferson, Thomas

job interview

Jobs, Steve

on genius
on iPhone
on iPod
as king of wow
on Macintosh
on not settling
presentation secrets
Stanford Commencement Speech
10,000-hour rule
on what makes heart sing

Johnson, Magic

jokes

avoiding
Seinfeld on Pop-Tart joke

Jordan, Chris

Journal of Business Venturing

Journal of Experimental Social Psychology

Journal of Neuroscience

joyfulness

Kelly, Diane

Kennedy, John F.

key message

King, Martin Luther, Jr.

anaphora use
“I have a dream” speech

King, Paul

Kissinger, Henry

Kramer, Stacey

Krane, Elliot

Kristine, Lisa

illegal mine shaft talk
India brick kilns talk

Kuriyama, Cesar

language myths

“Laughing All the Way to the Bank”

laughter

The Laws of Subtraction (May)

leadership

confidence and
walking, talking, looking

Lean In (Sandberg)

learning

auditory
enhancing with multimedia experiences
from masters
from others
visual

Leberecht, Tim

Levy, Jeff

lighten up

analogies and metaphors
anecdotes, observations, personal stories for
brain and humor
“Laughing All the Way to the Bank”
overview
photos
quotes
relief from traumatic events
as secret #6
videos

LinkedIn

Lipkis, Andy

listening

as draining
saying so people listen
state anxiety
stimulating auditory sense
in unleashing master within

living statue

Lockwood, Amy

Loewenstein, George

logic

logos

Lombard, Ken

The Longevity Project (Friedman)

luck

Lush chain

lying

Lynn, Loretta

Lynne, Gillian

Made to Stick (Heath, D., Heath, C.)

Madoff, Bernie

“The Magical Number Seven, Plus or Minus Two”

“Man in Hole”

Mandalay Entertainment

Mandela, Nelson

Marishane, Ludwick

Martin, Rod A.

master within, unleashing

avoiding career failure
brain never stops growing
happiest man in world
infectious personalities
listening and
new science of passion and persuasion
overview
passion as contagious
as secret #1
success and passion
Taylor’s stroke and spiritual awakening
what makes heart sing
why passion works

Mastery (Greene)

May, Matthew

Mayer, Marissa

Mayer, Richard

McCarthy, Jenny

McNeil, David

McWhorter, John

Medina, John

on amygdala
on multitasking
on PSE
on remembering emotional experience

Mehrabian, Albert

memorable

headlines

memory processing

Men Are from Mars, Women Are from Venus (Gray)

message map

step 1: create Twitter-friendly headline
step 2: support headline with three key messages
step 3: reinforce with stories, statistics, examples
for three-story structure

metaphors

for lighten up step
for visual imprint

Michelon, Pascale

Miller, George

Mitteness, Cheryl

mood contagion

Moore, Terry

Morgan, Howard

Moskowitz, Howard

motivation

Ricard on

Mullins, Aimee

multimedia principle

multisensory experiences, paint mental picture with

enhancing learning
feeling it
hearing it
overview
as secret #8
seeing it

multitasking

Murray, Jody

My Stroke of Insight (Taylor)

“My Stroke of Insight”

mystery

narrative

content
crafting
humor in
slides complementing

“The Nature and Experience of Entrepreneurial Passion”

negative labels

“The Neuroanatomical Transformation of the Teenage Brain”

neuroplasticity

neuroscientists

New York Times

Newton, Isaac

noise

nonverbal communication. See also body language; eager nonverbal; gestures

novelty

humor and

nuclear science

observations

Offill, Jenny

Ornish, Dean

Osteen, Joel

public speaking

Page, Larry

pain

Paivio, Allan

Pallotta, Dan

Palmer, Amanda

as living statue
on paying for music
presentation steps

Palms-Farber, Brenda

Parks, Rosa

Pasricha, Neil

passion

Allende on
as contagious
courage and
EP
expressing
identifying
investor decision-making study
new science of
perceived
perceived passion
Schultz and
Smith on
success and
why it works
Winfrey on

Passion, Practice, Presence (three Ps)

Patanjali

pathos

power in

perceived passion

perfection

personal stories

Carnegie on
for holy smokes moment
for lighten up
for mastering storytelling

persuasion

Aristotle’s components
emotional rapport and
in mastering storytelling
new science of
occurrence
Stevenson and
vision and

photos

Picture Superiority Effect (PSE)

pictures. See also multisensory experiences, paint mental picture with

for holy smokes moment
for presentations

Pink (pop musician)

Pink, Daniel

pitch in verbal delivery

Pogue, David

Pop-Tart joke

positive emotions

posture

Powell, Colin

command presence
gestures
on teaching

power posing

power sphere

PowerPoint

end of
LinkedIn and
planning story for

“The Power of Introverts”

“The Power of Vulnerability”

practice

art of
presentations

Pradeep, A. K.

predictable perceptions

Prego

presentations. See also verbal delivery

“The Art of Asking”
building around senses
“Choice, Happiness, and Spaghetti Sauce”
connection to topic
data
early feedback
“8 Secrets of Success”
feather and blowtorch
to friends or spouses
Gates’s visuals
Goldilocks zone
“The Habits of Happiness”
“The History of Our World in 18 Minutes”
hook
“How Great Leaders Inspire Action”
“How to Live Before You Die”
ickiest
illegal mine shaft
An Inconvenient Truth
India brick kilns
“Innovating to Zero!”
inspiration in
Jobs’s secrets
length of
“My Stroke of Insight”
“The Neuroanatomical Transformation of the Teenage Brain”
outlining
Palmer’s steps
pictures for
planning
“The Power of Introverts”
“The Power of Vulnerability”
practice
rehearse
repetition
reveal ideas never considered
Robbins’s rituals
“Schools Kill Creativity”
“The Surprising Science of Happiness”
“The Ten Things You Didn’t Know about Orgasm”
Tiffany box
Twitter-friendly headlines
“Why We Have Too Few Women Leaders”
“Why We Love, Why We Cheat”
“Your Elusive, Creative Genius”

Pritchard, Michael

product launch

props

PSE. See Picture Superiority Effect

The Psychology of Humor (Martin)

public speaking

anxiety
as art form
of Branson
of Buffet
insecurity
of Osteen

Purple Cow (Godin)

Quiet (Cain)

quotes

Raghava KK

Ragu

Rama, Edi

rate of verbal delivery

Reagan, Ronald

rehearse

remarkability

repetition

Resonate (Duarte)

rhetorical devices

Ricard, Matthieu

on happiness
on motivation
on perfection

Roach, Mary

Robbins, Tony

presentation rituals
vocal pacing

Robinson, Ken

humor of
popularity
vocal pacing

Rock, Chris

Rohwedder, Otto

Ronson, Jon

Rose, Charlie

Rose, David S.

Rosling, Hans

reshaping worldview

rule of three

Allocca and
in daily life
“The Magical Number Seven, Plus or Minus Two”
Taylor and
three A’s of awesome

Russell, Cameron

Sachs, Jonah

St. John, Richard

Sala, Fabio

sales

Salie, Maria

Sandberg, Sheryl

SanDisk

Saturday Night Live

Saunders, Ben

Schiller, Phil

“Schools Kill Creativity”

Schultz, Howard

Schumacher, E. F.

scrambled egg video

seekers

Seinfeld, Jerry

on Pop-Tart joke

self-esteem

self-identity

senses. See also listening; multisensory experiences, paint mental picture with

feeling
hearing
presentations around
seeing
stimulating auditory

September 11, 2001 terrorist attacks

sex

shame

Shaw, Mark

Shepherd, Janine

on bike accident

showstoppers

significantobjects.com

Silbert, Lauren

Silk soymilk

Sinek, Simon

Sirolli, Ernesto

gestures

Skull of a Skeleton with a Burning Cigarette

Skype

slow downloads

Small Is Beautiful (Schumacher)

Smith, Larry

on career
on failure
on passion

social justice

social media

Socrates

solitude

Sorenson, Ted

speak from the heart

Spencer, Adam

standing rigidly in place

Stanford Commencement Speech

Stanton, Andrew

state anxiety

statistics

Jordan transforming
in message map
unexpected and shocking

stay in your lane

learning from others
overview
as secret #9

Stel, Marielle

Stevenson, Bryan

Affleck on
analysis of story
on communication
on identity
keeping eye on prize
persuasion and
on trust
vocal pacing

stories. See also personal stories; three-story structure

as affirmation
brain on
brand
in business
business success and
Cinderella story arc
as communication
as field trip
hero
in message map
about other people
PowerPoint planning
with soul
Stevenson analysis of story
Taylor acting out
Vonnegut story chart

storytelling, mastering

brain on stories
brand stories
break down wall with stories
characters to root for
overview
personal stories in
persuasion and
planting ideas
power in pathos
as secret #2
stories about other people
stories and business success
stories as data with soul

strawberries

strength

strength from within

success

body language and
happiness and
passion and

Sudek, Richard

Supreme Court

“The Surprising Science of Happiness”

sync

sync up

talking points

Taylor, Jill Bolte

acting out story
brain prop
courage
humor
ickiest presentation
rule of three and
spiritual transformation
vocal pacing

teach something new

brain’s save button
Cain on solitude
Cameron’s curiosity
exploration addicts
explore outside field
learning as buzz
overview
remarkability
reshaping worldview
reveal ideas never considered
as secret #4
Twitter-friendly headlines
workout for brain

Tech Coast Angels

techniques

technology, education, design (TED)

TED Commandments

TED conferences

Anderson and
Monterey
online event

TED moments

TED secrets

#1 unleashing master within
#2 mastering storytelling
#3 having conversation
#4 teach something new
#5 delivering jaw-dropping moments
#6 lighten up
#7 18-minute rule
#8 multisensory experiences
#9 stay in your lane

TED talks. See specific topics

TED.com

gold mine
for videos

TEDGlobal

Tell to Win (Guber)

10,000-hour rule

“The Ten Things You Didn’t Know about Orgasm”

three A’s of awesome

three Ps. See Passion, Practice, Presence

three-story structure

on eco-entrepreneurship
message map for

Tiffany box presentation

Time magazine

The Tipping Point (Gladwell)

To Sell Is Human (Pink)

Todd, Rebecca

traumatic events

trust

Twitter

Twitter-friendly headlines

in message map
for presentations

Uberti, Oliver

unexpectedness

United Way

urban renewal

van Gogh, Vincent

verbal delivery

body language and
elements
pauses
pitch
rate of
volume

videos

scrambled egg
TED.com

villains

Virgin America

Virgin attitude

vision

visualization

visuals

of Gates
visual imprint
visual learning

vivid events

vivid language

vocal pacing

of Kissinger
of Robbins
of Robinson
of Stevenson
of Taylor

volume of verbal delivery

Vonnegut, Kurt

vulnerability

Walker, Rob

Webber, Andrew Lloyd

“Why We Have Too Few Women Leaders”

“Why We Love, Why We Cheat”

Wikipedia

Wilkinson, Richard

Williams, Brian

Willpower (Baumeister)

Winfrey, Oprah

on passion

Winning the Story Wars (Sachs)

wisdom

Wonder Bread

wow moments

Wozniak, Steve

Wright, Morgan

Wurman, Richard Saul

Wynn, Steve

“Your Elusive, Creative Genius”

YouTube

Zuniga, Daphne